🔒 Privacy Policy

Introduction

This Privacy Policy describes how Respishop collects, uses, shares, protects, and processes your personal data through our website and related services within India.

By accessing or using our platform, you expressly consent to this Privacy Policy and agree to be governed by the laws of India, including applicable data protection regulations.

1. Collection of Information

We collect personal data when you register, place orders, interact with customer support, or otherwise engage with our Platform.

• Name
• Address
• Telephone / Mobile Number
• Email Address
• Order & Transaction Details
• Customer Support Communications

Payment information is processed securely through certified third-party payment gateways. Respishop does not store card or banking credentials.

2. Use of Information

• Processing and fulfilling orders
• Managing payments, refunds, and cancellations
• Customer support and dispute resolution
• Improving platform functionality
• Sending service updates and promotional offers
• Fraud detection and prevention
• Compliance with legal obligations

3. Sharing of Information

We may share data with:

• Vendors and sellers
• Logistics partners
• Payment gateways
• IT and analytics providers
• Government authorities when required by law

4. Security Measures

We implement industry-standard safeguards including secure servers, encrypted transactions, and controlled access to protect your data. However, internet transmission carries inherent risks beyond our control.

5. Data Retention & Deletion

You may request account deletion by contacting us. We may retain information where legally required or necessary for dispute resolution.

6. Your Rights

You may access, review, update, or correct your information subject to applicable Indian laws.

7. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of the platform after changes constitutes acceptance of the revised policy.